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Shipping Info

We ship worldwide by UPS or NACEX. Standard shipping rates are applied and they vary by country.

Delivery time

The standard delivery time (the time between placing and shipping your order) lies between 1 and 5 business days (holidays not included). The time depends on the complexity, material, and finish of your order. Most of the orders are shipped out within 15 business days.

Delivery time for priority orders

The standard delivery time doesn’t apply for priority orders, where we’ll 3D print your design within 24 hours and ship it. However, the shipping time depends on the delivery location.

Shipping time

Depending on your location, the transit time for shipment will take 1-5 days. It means that if you’re located a little further from Belgium, let’s say down under, shipping can be as much as 5 days.
After your order has been shipped, you will receive an email with the tracking number. You can use this number to track your package. Besides, you can also track the progress of your order by logging in and going to ‘Orders’ in your profile.If you’re located in Europe, you can choose between UPS Standard and UPS Express Saver. Outside of Europe, we always use UPS Express Saver.
The difference between UPS Standard and UPS Express Saver lies in transit time. UPS Standard always uses road transport and a foreseen delivery date while UPS Express Saver uses air transport (if faster) and guarantees the foreseen delivery date.

P.O. Box

We will only accept shipments to a valid street address, which means we can’t deliver to P.O. Boxes. It’s very difficult to squeeze a cardboard box in a letterbox.

Different shipping address from my own

You can ship your Rapidsol order to an address different from your billing address. Just fill in the desired delivery address in the shipment details during checkout. The shipping costs will be calculated based on this information. The country of destination determines whether you have to pay VAT (value added tax) or not.

Duties and import tax

Unfortunately, duties or import taxes are not included in the cost of shipping. Contact the customs office in the country of destination for more information about applicable duties or taxes. The amount of the import tax is determined by the classification of the traded product, and this is done based on a code we indicate on the shipment document. Lead Time Options for Stereolithography Rapidsol offers you the flexibility to select your preferred lead time from the following 3 options: Same Day Shipment, Next Day Shipment. Regardless of the delivery option you choose, you still receive the same excellent quality prototypes.

Same Business Day Shipment

This service is available for orders placed before 12:00. You can request your preferred choice of material in the notes / special instructions, but the material selection is the technician's choice. Your order placed today will ship the current business day!

Next Business Day Shipment

This service is available for orders placed before 15:00. You can request your preferred choice of material in the notes / special instructions, but the material selection is the technician's choice. Your order placed today will ship the next business day!

Calendar Ship Date

This service will ship your parts on a routine delivery schedule, which is based upon the date picked in the calendar, faster on small orders, longer on very large orders. Finish options do add to the delivery schedule. Please refer to the following estimates: Primed (+2 days), WaterClear (+2 days), Nickel-Plated (+9 days), Painted (+9 days).

Finishing Options

The only finish eligible for Same-Day and Next-Day WaterClear Standard. Finish options other than Standard adds to the delivery schedule. Please refer to the following estimates: Primed (+2 days), WaterClear (+2 days), Nickel-Plated (+9 days), Painted (+9 days).

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